When you contact us through this website, request a quote, or call our dispatch line, we collect the information you provide. That generally includes your name, company name, phone number, email address, building address, and a description of the work you need.
When you browse this site, our hosting provider logs standard web traffic data including IP address, browser type, pages visited, and timestamps. This is used for site analytics and security monitoring.
We use the information you provide to respond to your inquiry, prepare a quote, schedule work, communicate about active projects, send invoices, and maintain service records. We may contact you about ongoing maintenance or service contract renewals.
We do not sell, rent, or trade your contact information to third parties. Your information is shared only with our staff and, where necessary, with subcontractors, suppliers, or municipal inspectors directly involved in your project.
We retain customer records for as long as you remain a client and for a reasonable period afterward consistent with business, accounting, and warranty obligations. Quote inquiries that do not result in active projects are retained for up to two years in case you reach back out.
This site uses minimal cookies for basic functionality. We use standard web analytics (typically Google Analytics) to understand site traffic. No personal information is shared with analytics providers beyond what's standard for web traffic measurement.
You can request a copy of the contact information we hold about you, ask that we correct it, or ask that we remove it from active records (subject to ongoing project, warranty, and accounting obligations). Send requests to dispatch@dallascommercialelectric.com.
We use reasonable industry-standard practices to protect your information including secure email, encrypted storage of customer records, and limited access to client data within our office. No system is completely secure, but we take reasonable care.
This site is intended for business inquiries. We do not knowingly collect information from anyone under 18.
We may update this policy from time to time. The "last updated" date at the top of the page reflects the most recent revision.
Questions about this policy or about information we hold about you: call (214) 555-8910 or email dispatch@dallascommercialelectric.com.